FAQ

Here you will find answers to the most frequently asked questions .

If you can't find the answer to your question, contact us for assistance.

What are the waiting times?

Since our products are tailor-made for each customer, preparation and shipping times are approximately 7-10 days .

Is it compatible with all TVs?

Our frames are designed to fit all types of televisions , including those with protruding infrared. For more information, visit our Blogs .

How to take measurements correctly?

Simply equip yourself with a measuring tape and take the external measurements of the TV, in width and height, in centimeters (e.g. 70.5 cm).

Is the shipment insured?

Our packaging is designed to prevent any damage during transit. However, in case of unforeseen events, the shipment is insured .

How can I contact you?

You can contact us via WhatsApp, email and social media. Find all our contact details here: Contacts .

Do you ship all over Europe?

That's right, we ship throughout Europe always with a 7-10 day wait.

How does the return/refund work?

You can read our Returns and Refunds policies here.

How is the quality? Are they handcrafted?

Yes, our frames are handcrafted in Italy with excellent quality products.

Who are you?

We are a young and dynamic company: PregioFrame . Passionate about art, we create TV frames and many other related projects.

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