Policy
Return and Refund Policy
-
Returns : We accept returns within 30 days of purchase. The product must be in original condition and unused. Please contact us at the email address info@pregioframe.com to start the return procedure in the event of an error on our part. (Since they are tailor-made products, if the customer makes a mistake in ordering the right measurements there will be a supplement for correcting the measurements)
-
Refunds : Once we have received and inspected your return, we will notify you of the decision regarding whether to approve or deny your refund. If approved, your refund will be processed and credit will automatically be applied to your original payment method within 24 hours.
-
Replacements : We only replace items if defective or damaged. If you need to replace a product, please email us at info@pregioframe.com .
-
Shipping : You will be responsible for paying shipping costs for returning the item. Shipping costs are not refundable.
Shipping Policy
-
Processing Times : All orders are processed within 5-7 days, while shipments take approximately 24/48 hours. Orders are not shipped or delivered on weekends or public holidays.
-
Shipping Rates : Shipping rates for your order are free.
-
Shipping and Tracking Confirmation : You will receive a shipping confirmation email once your order has shipped containing your tracking numbers. The tracking number will be active within 24 hours.
Privacy
Privacy Policy
Pregioframe (Bysea llc) manages the website www.pregioframe.com .
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information we collect:
-
Personal Data : While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- Name and surname
- Address, State, Province, Zip Code, City
- Cookies and Usage Data
-
Usage Data : We collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, and the time and date of your visit. , the time spent on those pages, unique device identifiers, and other diagnostic data.
Use of Data:
PregioFrame uses the data collected for various purposes:
- Provide and maintain the Service
- Notify you of changes to our Service
- Allow you to participate in interactive features of our Service when you choose to do so
- Provide customer support
- Gather analysis or valuable information to improve our Service
- Monitor use of the Service
- Detect, prevent and address technical issues
Data Disclosure:
PregioFrame will not sell, distribute or rent your personal information to third parties unless we have your permission or are required by law to do so.
Data Security:
The security of your information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Changes to this Privacy Policy:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact us:
If you have any questions about this Privacy Policy, please contact us:
- By email: info@pregioframe.com